+ Add Question

Cannot add location reminder from web or mac app


This problem seemed to be solved until today.
When I try to set a location bsed reminder from any web browser (tried safari, chrome, firefox) or from the mac app. I get a strange warning saying "her" when I choose location reminders from the pop up. Then if I click OK and continue and choose a location then click OK again I'll have 2nd warning saying that I must choose location first (which I did).
I tried to clean the cache of safari, I used different browsers, reinstalled mac app but nothing has changed.

All responses

David Trey staff
Replied on Jul 25, 2014 - 17:44

Hello Tarik,

Unfortunately, I can't reproduce this issue. I've tried Chrome and Firefox and in both cases, I can select both a new and a recent location with no issues.

Please tell me - was one of the other browsers you've used Chrome or Firefox? Does logging out and back in help?

Best regards,

Replied on Aug 31, 2014 - 01:25

I have the same issue - I can select a location on my iphone but cannot select a location from the web. I used firefox, logged in/out, cleared cache, restarted computer ... but the error has not changed.

From the website, I can choose a recent location from the reminder list but as soon as I select add reminder, it returns the same error "you must choose a location first"

Brendon Wadey staff
Replied on Aug 31, 2014 - 02:57


Are you running just the web version or our extension for the browser? If you try another browser, does it happen as well?


Replied on Aug 31, 2014 - 06:44

Setting location reminders works on

- desktop version

- iphone

Does not work on

- website (firefox)

- firefox add-in/extension

- outlook add in

The add in is not working in chrome so I am unable to test it on this

Brendon Wadey staff
Replied on Aug 31, 2014 - 16:11


Thank you, I have passed this along and we will look into the issue.