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Todoist crashes when clicking a project

Since this morning, Todoist crashes when I click any of the object in the left navigation pane. I can still add tasks to the project that is selected when I open the app, but navigating using the left pane is not working anymore.

I have re-installed the app, but nothing changed.

The app has become unusable.

All responses

Clyde Romo staff
Replied on Jul 24, 2014 - 08:28

Hi Pascal,

Just to confirm, this is happening in the on the Windows desktop app, correct? Do you get the same problem in the browser? Can you possibly record the screen so I can see the behaviour of issue?

Regards,

Clyde

Pascal Zweipfenning premium
Replied on Jul 24, 2014 - 12:51

Hi Clyde,

the issue only appears in the Windows app.

I have attached some a screen print.

David Trey staff
Replied on Jul 24, 2014 - 12:57

Hello Pascal,

Unfortunately, we can't reproduce this issue. Please go to:

C:\Users\[username]\AppData\Local\Todoist\Windows

delete the "Cache" folder in this location and see if this helps.


Best regards,
David

Pascal Zweipfenning premium
Replied on Jul 24, 2014 - 16:33

Solved the issue: the folder you mentioned was hidden. I think I did that accidentally.
It was written in the text document called 'crash':

"Unable to open file 'C:\Users\zweipp1\AppData\Local\Doist_Ltd.\Todoist.exe_Url_1f54ej4wbmgnhieykdgkjtuubbgg5ce4\2.6.4.0\user.config' for writing because it is read-only or hidden."

After unhiding this folder all is working fine.