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iphone installation

H

I got the mistake expected status code in (200-299) got 403. What to do. i am Premium

All responses

Brendon Wadey staff
Replied on Jul 23, 2014 - 22:25 UTC

Hi,

Which version of iOS are you running? We no longer support anything older then iOS 7.0

Regards,
Brendon.

H
HAs premium
Replied on Jul 23, 2014 - 22:35 UTC

Hi,
version 6.1.6. I received no message in advance and prolonged my account a few das ago. As well it still worked on the iphone yesterday. No professional answer or?

Regards
Hubertus

Brendon Wadey staff
Replied on Jul 23, 2014 - 22:43 UTC

Hi,

We updated our APIs which require 7.0+. Feature sets require newer versions, and maintaining older versions was a larger problem. Although it was possible till now, we didn't actually allow new installs on anything that old.

If you'd like a refund I will need your transaction ID or reference number from the purchase.

Regards,
Brendon.

H
HAs premium
Replied on Jul 23, 2014 - 22:47 UTC

Hi,

your business attitude is not acceptable, I would need a refund for the work to update the fines the last days. I use it for my profession and not for fun. And i do nutlike to buy a new iphone as you decide to move. No information is a no go.

Do I have the option to install an older version?

Hubertus

Brendon Wadey staff
Replied on Jul 23, 2014 - 22:51 UTC

Hi,

I am sorry you feel that way, but a decision had to be made, and we felt it was better to support newer features. Apple does not allow older versions to be installed. Most iOS devices should be able to update to 7.0.

Again, please let me know the ID from that payment and I can refund it for you.

Regards,
Brendon.

H
HAs premium
Replied on Jul 23, 2014 - 22:57 UTC

This is not acceptable. No information ahead. But you probably do not care. it is not 50 bugs, it is a lot of time spend to be updated with your program instead of others and you cut it. Just as you like and decide. No customer care at all!!!!

You only offer the cancellation of the contract, which I renewed for the next 12 months???

Hubertus
Am 24.07.2014 um 00:51 schrieb Todoist Support <support.xxxxxxxxxx@support.todoist.com>:

Todoist Support | Brendon Wadey (Doist Support Staff) added a comment to question iphone installation
Hi,

I am sorry you feel that way, but a decision had to be made, and we felt it was better to support newer features. Apple does not allow older versions to be installed. Most iOS devices should be able to update to 7.0.

Again, please let me know the ID from that payment and I can refund it for you.

Regards,
Brendon

H
HAs premium
Replied on Jul 23, 2014 - 22:57 UTC

This is not acceptable. No information ahead. But you probably do not care. it is not 50 bugs, it is a lot of time spend to be updated with your program instead of others and you cut it. Just as you like and decide. No customer care at all!!!!

You only offer the cancellation of the contract, which I renewed for the next 12 months???

Hubertus
Am 24.07.2014 um 00:51 schrieb Todoist Support <support.xxxxxxxxxx@support.todoist.com>:

>
> Todoist Support | Brendon Wadey (Doist Support Staff) added a comment to question iphone installation
> Hi,
>
> I am sorry you feel that way, but a decision had to be made, and we felt it was better to support newer features. Apple does not allow older versions to be installed. Most iOS devices should be able to update to 7.0.
>
> Again, please let me know the ID from that payment and I can refund it for you.
>
> Regards,
> Brendon.
>
> Click this link to see it:
> todoist.com/Support/show/37176/#comment_122223
> If you no longer wish to receive notification emails, click here to unsubscribe

Brendon Wadey staff
Replied on Jul 23, 2014 - 23:06 UTC

Hi,

You can still access your information online. We are sorry that you feel there was no warning giving. We are sorry.

Regards,
Brendon.

H
HAs premium
Replied on Jul 23, 2014 - 23:15 UTC

Sorry, but I do not believe that the decision makers are sorry about it. It was discussed and decided against Premium Partners, who cannot use IOS 7.0 +. This is a way of making business, which is not ok and is not serious. You do not care about customers and make it 'your way'.

App is good, distributor not at all.

Hubertus