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The Add Email Function is not appearing on screen. Is this a technical problem you are working on?

CS

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David Trey staff
Replied on Jul 22, 2014 - 11:41 UTC

Hello Celeste,

Unfortunately, we can't reproduce this issue. Please tell me - are you highlighting (not opening) an email, entering a project in Todoist, scrolling to the bottom and don't see "Add email as task" next to "Add task"?

Does it never show up even if you change the email you've highlighted and try this in different folders?

Also - what version of Outlook are you using?


Best regards,
David

CS
Celeste Steward premium
Replied on Jul 22, 2014 - 11:44 UTC

In answer to you first question. Yes – just as you stated and it simply doesn’t appear as an option under the Project. However, I just went back in and now and I saw Add email pop up on the project just as I was responding to you.

Celeste

Celeste Steward
Information & Administrative Services Manager
260-637-8899 -- Office
260-637-8891 -- Fax
888-870-8211 -- Toll Free Phone
866-637-8891 -- Toll Free Fax

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The information contained in this transmission and any attached files are intended only for the named addressee (s) and may contain confidential, proprietary and/or privileged material. Any interception, review, retransmission, dissemination, or other use of this information by parties other than the intended recipient (s) is strictly prohibited. If you received this communication in error, please notify the sender using either the "reply" command or via telephone at (888) 870-8211, and immediately delete this e-mail and all attached files from any computer or network system.

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From: Todoist Support [mailto:support.xxxxxxxxxx@support.todoist.com]
Sent: Tuesday, July 22, 2014 7:42 AM
To: Celeste Steward
Subject: Comment added to The Add Email Function is not appearing on screen. Is this a technical problem you are working on?

[cid:image001.jpg@01CFA580.C0AA58E0]

Todoist Support<http://todoist.com/Support/> | David Trey (Doist Support Staff) added a comment to question The Add Email Function is not appearing on screen. Is this a technical problem you are working on?<http://todoist.com/Support/show/36937/#comment_121565>




Hello Celeste,

Unfortunately, we can't reproduce this issue. Please tell me - are you highlighting (not opening) an email, entering a project in Todoist, scrolling to the bottom and don't see "Add email as task" next to "Add task"?

Does it never show up even if you change the email you've highlighted and try this in different folders?

Also - what version of Outlook are you using?


Best regards,
David



Click this link to see it:
todoist.com/Support/show/36937/#comment_121565<http://todoist.com/Support/show/36937/#comment_121565>

If you no longer wish to receive notification emails, click here to unsubscribe<http://todoist.com/Support/core/cancelSubscription/xxxx/xxxxxxxxxx/>




David Trey staff
Replied on Jul 22, 2014 - 11:47 UTC

Celeste,

Glad to hear it's working now, nonetheless, we'll look into this to find out why and when is it not appearing. Thank you for your report.


Best regards,
David

CS
Celeste Steward premium
Replied on Jul 22, 2014 - 12:18 UTC

Just wanted to mention I’m using it in Outlook 2010.

Celeste

Celeste Steward
Information & Administrative Services Manager
260-637-8899 -- Office
260-637-8891 -- Fax
888-870-8211 -- Toll Free Phone
866-637-8891 -- Toll Free Fax

Integrity - it's not just our name - it's the way we do business.

The information contained in this transmission and any attached files are intended only for the named addressee (s) and may contain confidential, proprietary and/or privileged material. Any interception, review, retransmission, dissemination, or other use of this information by parties other than the intended recipient (s) is strictly prohibited. If you received this communication in error, please notify the sender using either the "reply" command or via telephone at (888) 870-8211, and immediately delete this e-mail and all attached files from any computer or network system.

This information is to be utilized for tax assessment purposes for INTEGRITY FINANCIAL & TAX CONSULTING

From: Todoist Support [mailto:support.xxxxxxxxxx@support.todoist.com]
Sent: Tuesday, July 22, 2014 7:48 AM
To: Celeste Steward
Subject: Comment added to The Add Email Function is not appearing on screen. Is this a technical problem you are working on?

[cid:image001.jpg@01CFA585.89EAE5E0]

Todoist Support<http://todoist.com/Support/> | David Trey (Doist Support Staff) added a comment to question The Add Email Function is not appearing on screen. Is this a technical problem you are working on?<http://todoist.com/Support/show/36937/#comment_121573>




Celeste,

Glad to hear it's working now, nonetheless, we'll look into this to find out why and when is it not appearing. Thank you for your report.


Best regards,
David



Click this link to see it:
todoist.com/Support/show/36937/#comment_121573<http://todoist.com/Support/show/36937/#comment_121573>

If you no longer wish to receive notification emails, click here to unsubscribe<http://todoist.com/Support/core/cancelSubscription/xxxx/xxxxxxxxxx/>