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Cannot add iCal to Outlook

I keep receiving an error in Outlook 2010 - "Cannot verify or add the calendar to Outlook. Make sure the following link is a valid calendar link: webcals://ext.todoist.com/Export/icalTodoist?........"

When I initially copy the link it is -- "https://ext.todoist.com/Export/icalTodoist?......"

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David Trey staff
Replied on Jul 21, 2014 - 14:33

Hello Amanda,

Please try to paste the copied iCal feed to the Notepad so check if it's starts with https:// if it does - paste it like this. If it doesn't, try to replace https:// with webcal:// without the "s" and see if it helps.


Best regards,
David

Amanda Camarata premium
Replied on Jul 21, 2014 - 14:38

I am pasting it as is. I just cut it off int he forum. When I paste it, it has https://, but in the in the error it says welcals://.

I don't know how to fix it at that point.

David Trey staff
Replied on Jul 21, 2014 - 14:39

Amanda,

Please try to replace https:// with webcal:// or webcals:// and let me know if either of these work.


Best regards,
David

Amanda Camarata premium
Replied on Jul 21, 2014 - 14:40

Neither works.

David Trey staff
Replied on Jul 21, 2014 - 14:46

Amanda,

I'm passing this to our developers now.


Best regards,
David

Amanda Camarata premium
Replied on Jul 21, 2014 - 14:47

I restarted Outlook and tried both again. webcal:// worked this time. I'm unsure why it didn't work before.

Thanks for the help.

Amanda