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'send a test sms' works but reminder doen't.

V

Hi

I have added my mobile number and performed the 'test sms' feature. I get test SMS instantly. I assume there's nothing wrong in the mobile format i have entered. However, actual reminder for tasks doesn't work neither from web nor from android.

I'm a premium user from India. It's been a week now and i have been testing whether any delay happen because of timezone difference. But timezone is +5.30 which is correct.

Please try to help fixing this disapointing behaviour of your app.

All responses

Brendon Wadey staff
Replied on Jul 19, 2014 - 16:08

Hi Vinoth,

We are looking into this issue now. Please help us out by filling out this document.

https://docs.google.com/a/doist.io/forms/d/1uE-6j2ZkdqkYeAnRFu-NEcjsMeY9Y87HSowI0xRCOD8/viewform

Regards,
Brendon.

David Trey staff
Replied on Jul 23, 2014 - 19:17

Hello,

We've made some changes and added an option to select the outgoing server in the Settings -> Reminders. Please try to select each of these servers/locations and let us know if testing all of them fails.


Best regards,
David