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Paid for Premium last night. Platform not providing premium features and access

MH

What should I do to resolve?

All responses

David Trey staff
Replied on Jul 17, 2014 - 15:54

Hello Marc,

Please send us the order reference ID of your payment.


Best regards,
David

MH
Marc Hernandez premium
Replied on Jul 17, 2014 - 16:23

Thank you.

Here's the order number, from iTunes:

Order ID: M2XQWVJKJB



On Jul 17, 2014, at 08:54 AM, Todoist Support <support.xxxxxxxxxx@support.todoist.com> wrote:

  Todoist Support | David Trey (Doist Support Staff) added a comment to question Paid for Premium last night. Platform not providing premium features and access
     
Hello Marc,

Please send us the order reference ID of your payment.


Best regards,
David
     
Click this link to see it:
todoist.com/Support/show/36491/#comment_120250
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David Trey staff
Replied on Jul 17, 2014 - 17:55

Marc,

Your account has now been set to Premium. Please log out and back in to see the changes.


Best regards,
David

MH
Marc Hernandez premium
Replied on Jul 17, 2014 - 18:52

Thank you!

On Jul 17, 2014, at 10:55 AM, Todoist Support <support.xxxxxxxxxx@support.todoist.com> wrote:

  Todoist Support | David Trey (Doist Support Staff) added a comment to question Paid for Premium last night. Platform not providing premium features and access
     
Marc,

Your account has now been set to Premium. Please log out and back in to see the changes.


Best regards,
David
     
Click this link to see it:
todoist.com/Support/show/36491/#comment_120302
If you no longer wish to receive notification emails, click here to unsubscribe