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No longer syncing

While you work my issue of old tasks Time Reminders no longer working I now have a new issue. It appears that my mobile version is no longer syncing with the web. I can add, complete or delete tasks either on the web or mobile and they are not syncing with each other. I have issued 3 different new tokens and on my mobile deleted the cache, data and forced stop. Signed out and signed back in?

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Anthony Myers premium
Replied on Jul 17, 2014 - 14:25 UTC

Well wait a second, I deleted Todoist from my phone and reinstalled it and it may be working now.

David Trey staff
Replied on Jul 17, 2014 - 14:26 UTC

Hello Anthony,

Please try to create a new free Todoist account with a different email address, log into it on the web and Android and try to add, delete or edit a task.

Although account-based issues are very rare, this would at least exclude it as a possible option so please try this and see if it syncs, if not, then we can focus on other possibilities such as network issues (blocking push notifications), proxies, VPNs, what syncs exactly and what doesn't does it work in a different network, is Todoist allowed to send notifications, are Google Services allowed etc.


Best regards,
David

Anthony Myers premium
Replied on Jul 17, 2014 - 14:34 UTC

I am OK now. Despite all the clearing of caches, data, logging out and back in and nothing worked I went ahead and uninstalled and reinstalled. That fixed the issue I am ok now. Thanks for the help and suggestion.