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:to_others: does not show all tasks assigned to another person (not me)

EP

Exactly as in title.
same problem with Mac OS application

Look at first screenshot - last task, started from "ACCOUNTIG - be so kind..." - it's assigned to user "OC" as other tasks

Next screenshot - filter ":to_others:" - it does not show this task.


Please help, we want to buy and use TD for our team but... please help with this.


Thanks.

All responses

Brendon Wadey staff
Replied on Jul 16, 2014 - 19:14 UTC

Hi Eugene,

This may be related to the length of the task name. As I have no reports or reason why all but one task would not show up when filtering. Long task names can cause all types of issues, they are't really supported. This detail can be added to a note.

That being said, if you log out and back in, does it still happen? Which browser are you using, try clearing the cache and offline data.

Regards
Brendon..

EP
Eugene Piatenko premium
Replied on Jul 19, 2014 - 07:38 UTC

No...
At first screenshot you can see few tasks assigned to OC, sorted by date.
You can see 4 tasks assigned to 17-July-2014 (17 июля 2014).
Let's check first two, first one is much longer than second one.
Second screenshot - filter ":to_others:", all tasks at the screen,
and you can see 3 tasks from the 4, and first one (longer titlte) is there,
second one is missing....

Actually anyway your developers should fix it - it's a bug.
You cannot tell all people "please don't use long title names".. if it's a problem - developers can at least restrict people to create such long tasks if it does not work correct...

I use Chrome on MacBook Pro, Mac OS X 10.9.4

Brendon Wadey staff
Replied on Jul 19, 2014 - 16:14 UTC

Eugene,

I was not saying to change how you create your tasks, though we do not really support long names. I was saying to try this as it could be a cause of the issue.

I have not been able to reproduce this issue, so I was trying to see if that would help. We need to be able to reproduce to be able to fix this issue.

Did you sign out, clear the cache and offline data for Chrome (Safari for desktop app for Mac)?

Regards,
Brendon.