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After the updates are not working reminders

After updating to version 5.2 and later 5.2.1 not operate push notifications. Do not work at all.

All responses

Clyde Romo staff
Replied on Jul 15, 2014 - 06:09

Hi Evgeniy,

Sorry for the inconvenience. I have reported this to our developers and they will be taking a look at this.

We'll update you once we have some news or a fix.

Regards,

Clyde

J
Jakub premium
Replied on Jul 15, 2014 - 06:44

I think it works, but do not sync with web version in one direction. For example, when i add reminder in iOS 7 app it didn't show up in web version in Firefox.

Clyde Romo staff
Replied on Jul 15, 2014 - 06:49

Hi Jakub,

Are you having problems with the iOS app as well? If so, can you try logging out and logging back in and try to do a test if you get the same problem.

If you still get the problem, please provide me a step by step instruction so I can try to replicate the problem and report it if necessary.

Regards,

Clyde

Makoto ITO premium
Replied on Jul 15, 2014 - 06:50

Reminders have stopped working for me. Completely.

Clyde Romo staff
Replied on Jul 15, 2014 - 06:51

Hi Makoto,

Please specify if you're using the Android app or the iOS app. Thanks!

Regards,

Clyde

Makoto ITO premium
Replied on Jul 15, 2014 - 06:52

I'm using the Android app.

J
Jakub premium
Replied on Jul 15, 2014 - 09:21

It happens only when i add reminder in todoist app on iOS. I did what you want from me, and it has not solved the problem. Still did not get reminder in web after i've added it in iOS app. Reminders which were added from web appeared in iOS app.

Clyde Romo staff
Replied on Jul 15, 2014 - 09:31

Hi Jakub,

I just tested this in my iPhone but the reminder was synced properly to the web. Please reinstall the app and see if that helps.

Regards,

Clyde

Evgeniy Fedorov premium
Replied on Jul 15, 2014 - 10:09

Hello, Clyde! I wish You to quickly fix the problem. ;-)

Clyde Romo staff
Replied on Jul 15, 2014 - 12:31

Hello Evgeniy,

Can you please try do to a test for push notifications and let me know how it went?

Regards,

Clyde

Evgeniy Fedorov premium
Replied on Jul 15, 2014 - 15:31

Hello, Clyde! Just installed a reminder task, it worked. As for the objectives have been reminders before, they are working through one.

Evgeniy Fedorov premium
Replied on Jul 16, 2014 - 06:04

Do not operate the reminder. Work only new that I make now. Those reminders of what was before the upgrade, do not work. What to do?

Clyde Romo staff
Replied on Jul 16, 2014 - 06:21

Hi Evgeniy,

Please try logging out and back in the app as we have seen that help other users. Let me know if you're still encountering the problem after so we can report it to our devs.

Regards,

Clyde

Jesse Collins premium
Replied on Jul 19, 2014 - 18:19

I was having the same problem with receiving notifications for reoccurring tasks that were created before the upgrade to version 5.2.1 (on Android 4.4.4).

I didn't try logging out of the application and back in but instead I went to the App Info page and did a "Force stop" then a "Clear data". Then when I opened up Todoist and logged back in I started receiving notifications again.

Brendon Wadey staff
Replied on Aug 06, 2014 - 15:51

Hi,

Please update to 5.2.3, all issues should be resolved with this release.


Regards,
Brendon