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SMS Reminder not working

Doing the test SMS from the settings page works fine. When a reminder is scheduled using SMS, if fails to remind. The push and email options are working.

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Clyde Romo staff
Replied on Jul 15, 2014 - 05:36

Hi Gene,

We have reported this to our developer already and they're looking into it. We'll update you when we have some news or have a fix ready. Sorry for the inconvenience.

Regards,

Clyde

David Trey staff
Replied on Jul 16, 2014 - 18:37

We have sent a test through our new system and you should receive a message with the content:

"Todoist SMS reminders work! Remember if your task is due "today at 10am" Todoist will send a reminder 30 minutes before this deadline!"

Please confirm:
- Did you receive this message?
- If so, do reminders work now for you?


Best regards,
David

Gene Agnew premium
Replied on Jul 17, 2014 - 01:06

I received your test SMS.
I can receive test SMS from the settings menu.
Still not receiving SMS from actually tasks.

Brendon Wadey staff
Replied on Jul 17, 2014 - 01:10

Gene,

Thank you, I will pass this along and we hope to find the cause.

Regards,
Brendon.

Gene Agnew premium
Replied on Jul 17, 2014 - 01:16

On the screen, the little clock icon that appears when a reminder is set, does go away at the correct time that was set for the SMS reminder.

Kiran Rai
Replied on Jul 31, 2014 - 20:53

I have the exact same problem.