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Can I use all mailclients within ToDoist?

YZ

I discovered that some mailadresses will be set "ON HOLD" when inviting them for sharing a project. Gmail adresses work fine and fast, but Fastmail takes much time or is discarded, Hotmail is often refused by Todoist by a -403- error. (The request is out of time, passed, etc). Is there a restriction? Can I standard use every mailadress to invite, share and assign? Or is it only gmail that works fluent?

All responses

David Trey staff
Replied on Jul 11, 2014 - 19:59 UTC

Hello Ypy,

On our end we do not impose any restrictions on any email address. In fact, our system doesn't even check if the address is legitimate and if you would invite 12456@789.78945 it would actually try to send an invitation to such email (and fail, of course, in this case).

That said, it would have to be the email provider that actually blocks emails from us, maybe due to their volume?

Please note that there's also a limit to how many people you can invite - a free account can invite 5 people per project, a Premium account - 25, and a Business account 50. Do you have any projects with already 25 people in it?


Best regards,
David