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Impossible to add Note with my premium account

T

Hello
I cant add Note with my premium account.
The button note does not appear (Windows / latest Chrome browser)
as quoted here:
https://fr.todoist.com/Help/Notes

Thansk a lot,
Thomas

All responses

Clyde Romo staff
Replied on Jul 09, 2014 - 08:34

Hi,

Please try the following:

1. logging out of Todoist and log back in again
2. clear cache by going to to Advanced Settings -> Content Settings -> All cookies and site data, search for "todoist" there (there's a search box in the top-right) and delete all Todoist-based entries that you'll see.

If those two steps above doesn't work, please provide me the following:
a. which URL are you using to access Todoist (paste link here)
b. can you give me a screenshot of what you see

Regards,

Clyde

T
tdeligny premium
Replied on Jul 10, 2014 - 09:50

Hi, I ve logged out and deleted cookies but the problem is still there.

I ve attached a screenshot.

Thanks
Thomas

Clyde Romo staff
Replied on Jul 10, 2014 - 10:43

Hi,

You can't add notes while editing a task. To add one, you can hover above a task and click the notes icon after the task description. (see attached image)

Regards,

Clyde