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When i Click download link,

C

When i click download link for backupdata (attachments)
it happens nothing.
Is it normal?

All responses

Clyde Romo staff
Replied on Jul 08, 2014 - 10:03 UTC

Hi Chase,

It should download a zip file to your computer. Are you using the Windows desktop app? If you are, can you please try this in the browser (e.g. Chrome or Firefox) and see if it works there?

Regards,

Clyde

C
Chase premium
Replied on Jul 08, 2014 - 10:14 UTC

Hi Clyde

when i click zip file dosnt exist.
just noting happen.(windows)

yes. browser works well.

but
window version is problem.

Clyde Romo staff
Replied on Jul 08, 2014 - 10:19 UTC

Hi Chase,

Unfortunately, this is a limitation of the Windows desktop app which currently is just a webview that's using the Chrome engine. We'll look into improving this in the future.

Regards,

Clyde