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Business Account is not active despite of charging

Hello!
20 of June i was charged for 44 users in Business Account for period till 20 of July. Now all of users can't use premium functions and see notification that business-account is not active.
This issue lasts for 4 days :(

All responses

Clyde Romo staff
Replied on Jul 08, 2014 - 06:53 UTC

Hi,

So sorry about this. Our developers are aware of the issue and is currently looking for a fix. Rest assured that we're taking this issue seriously and we're hoping to have a fix soon. We'll notify you as soon as we have one.

Again, really sorry for the inconvenience. :-(

Regards,

Clyde