I would like to cancel my account and get a refund, its not doing what I thought.
To receive a refund, please send us the order reference ID of your payment. TO cancel the payment subscription - cancel it directly on your PayPal or PlayStore account (other payment options are not recurring). To delete the account go to Settings -> Account and use the "Delete my account" link.
If there was anything in particular that Todoist didn't have, please let us know and we may add it in the future.
I have been trying to cancel. I tried it out, but it really didn't work for me.
The page just sits there and spins when I try to cancel. Could you help me out here?
Please tell me - are you referring to cancelling Todoist for Business, deleting an account, cancelling a subscription on PayPal?
Also, please try again now as we've just addressed a certain issue.
I tried to drop out of your business service. Quite nice, and I can see a lot of use for a big group of people. But it just doesn't really help more than my notebook.
Sorry to hear that :-( Please tell me - did you try to go to the Settings -> Account, set a new password there and then go back to Business Admin -> Accounts & Billing and try to cancel it? Let me know as this is a common issue if the account was created via Google.
do not charge my account. I did the trial it doesn't fit my needs and now when I try to cancel so it doesn't charge me it states "an unexpected error has occured" it wont let me press the cancel button. I find that as bad business if it's done on purpose. I do not want this, do not charge my account.
Please go to Settings -> Account, use "Edit" next to "Password", enter a new password for Todoist, then go to Business Admin -> Account & Billing and use the "Cancel my account" option confirming the deletion with the newly set password.
Thanks David that did work. I guess I was doing it wrong. I appreciate your reply. Have a nice day.