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Unable to cancel App link

AL

I was asked to rate this app which I did by pressing the stars as requested but can now not get rid of the link on the screen!! I don't want to delete and re-install as I've got a lot stored on it!!

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Clyde Romo staff
Replied on Jul 06, 2014 - 12:28 UTC

Hi Angela,

Can you maybe attach a screenshot so I can take a look at it? Please note that the app should be synced to the server as long as you're connected to the internet. So if you want, you can force sync the app first and then re-install the app. As long as it's synced, you shouldn't lose a tasks and those will downloaded later after reinstalling it.

Regards,

Clyde

AL
Angela Low
Replied on Jul 06, 2014 - 18:08 UTC

Many thanks for your speedy reply!! But I switched off my i pad and when I've returned it seems to have cleared itself!!

Many thanks xx

> On 6 Jul 2014, at 13:28, "Todoist Support" <support.xxxxxxxxxx@support.todoist.com> wrote:
>
>
> Todoist Support | Clyde Romo (Doist Support Staff) added a comment to question Unable to cancel App link
> Hi Angela,
>
> Can you maybe attach a screenshot so I can take a look at it? Please note that the app should be synced to the server as long as you're connected to the internet. So if you want, you can force sync the app first and then re-install the app. As long as it's synced, you shouldn't lose a tasks and those will downloaded later after reinstalling it.
>
> Regards,
>
> Clyde
>
> Click this link to see it:
> todoist.com/Support/show/35087/#comment_116755
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