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I bought a personal "Premium". But the functions for "Premium" does not work

I bought a "premium." After that I was hooked up to a corporate account (for business). But after like a corporate account billing period ended, premium features do not work. However, I bought myself for add'l ToDoist "premium"

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Clyde Romo staff
Replied on Jul 05, 2014 - 16:01 UTC

Hello,

Please give me the transaction ID or reference number of your purchase so I can credit you back your remaining premium time.

Regards,

Clyde

Черняев Григорий premium
Replied on Jul 05, 2014 - 16:59 UTC

Unfortunately, I can not find the order number. But my login grigoriy4e@gmail.com. Please restore. It was in late April or early May.

Clyde Romo staff
Replied on Jul 06, 2014 - 02:33 UTC

Hello,

I see that you're a part of Todoist for Business team account. As a member of the team, you should still have premium access. Can you please confirm if you still want to stay with that team?

Sorry for the inconvenience.

Regards,

Clyde