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New Version - Notification on deadline

Since the recent update to notifications on MacOS, I cannot set an alarm on the exact deadline e.g. "0 min before" like I could before. I can only set a specific date and time or location?

All responses

David Trey staff
Replied on Jul 04, 2014 - 08:16

Hello,

This option is still available and, just like before, it only works on tasks that already have a due date and time.

So a task due "today" will not allow you to set a reminder for X minute/hours before deadline as it needs a time-based deadline. But if the task is due "today at 16:30", then you'll see a reminder option "Before task" allowing you to select the delay.

If that doesn't apply and logging out and back in doesn't help, please let me know what's the exact date and time of the task and at what point are you trying to add the reminder - while adding the task, editing it and if it's within a project or through the "Quick Add" menu.


Best regards,
David

Citona premium
Replied on Jul 04, 2014 - 08:37

Hi David,

Please see the attached screenshot.

- Due date and time: 18 jul 14:00
- It defaults to 30 min before (which ill delete)
- I want to add a 0 min before (which I can't)

If I write "0 min før" (danish) or "0 min before" (english) it says invalid date?

Citona premium
Replied on Jul 04, 2014 - 08:38

...and I have no reminder option saying "Before task".

David Trey staff
Replied on Jul 04, 2014 - 08:43

I can't reproduce this. Please refer to my screenshot. When you click on the gray clock icon in the reminder menu, do you not see "Before task" as one of the 3 options between "On a date" and "Location"?

Please try to log out and back in and see if it helps.


Best regards,
David

Citona premium
Replied on Jul 04, 2014 - 08:59

Found the bug:

- 18 jul @ 14:00 (works)

- 18 jul 14:00 (does not work anymore)
- 18 jul kl 14:00 (does not work anymore)

Before the update it worked without "@" as well which made good sense.

David Trey staff
Replied on Jul 04, 2014 - 09:23

Thank you for this information, it seems to mostly affect non-English versions so we'll look into it. I've passed it to our developers now.


Best regards,
David

Citona premium
Replied on Jul 12, 2014 - 05:28

Hi,

I noticed that this issue has been fixed on the iphone and ipad but the Mac OSX desktop app needs a fix too?

Thanks.

David Trey staff
Replied on Jul 12, 2014 - 06:08

Hello,

Unfortunately, this issue has not been addressed on the web yet (and therefore all other web-based apps and plugins), but our developers are looking into it. Sorry for the inconvenience.


Best regards,
David

David Trey staff
Replied on Jul 15, 2014 - 11:57

This issue has now been fixed.


Best regards,
David

Citona premium
Replied on Jul 15, 2014 - 14:54

Just tested the MacOS App and on the web version on todoist.com, it's still not working?

Brendon Wadey staff
Replied on Jul 15, 2014 - 14:56

Citona,

I'd suggest logging out and clearing the cache for Safari (our app uses this) and let us know if it still does not work.

Regards,
Brendon.

Citona premium
Replied on Jul 15, 2014 - 15:04

I cleared all cache in all browsers and even reinstalled todoist, but that didn't fix it.

- 18 jul 14:00 (does not work)
- 18 jul kl 14:00 (does not work)

Citona premium
Replied on Jul 15, 2014 - 15:08

Does not work means I still can't set "before alerts" using those lines.

Clyde Romo staff
Replied on Jul 16, 2014 - 02:29

Hi,

I've passed your results to our developers so they can take a look at it. Sorry for the inconvenience.

Regards,

Clyde

Citona premium
Replied on Jul 29, 2014 - 09:53

Hi,

Any updates on this? It was fixed on iOS but not the Mac OSX version of Todoist which I'm using the most.

David Trey staff
Replied on Jul 29, 2014 - 09:54

Citona,

We're very sorry for the delays, our devs are looking into this issue.


Regards,
David