+ Add Question

Keeps prompting for "Please select a location first"

AB

When attempting to add a location reminder in Outlook plug-in (2.6.5.0) I keep getting prompted "Please select a location first" even though I have chosen a previously entered location. I have even typed in the address fresh and still will prompt.

All responses

Brendon Wadey staff
Replied on Jul 03, 2014 - 13:27

Hi Aaron,

Do you have this issue if you use the website version (which browser do you try)? This only happens if you select a previous location?

Regards,
Brendon.

AB
Aaron B premium
Replied on Jul 03, 2014 - 13:40

Web version works perfectly fine in Chrome.

AB
Aaron B premium
Replied on Jul 03, 2014 - 14:30

For some reason missed your second question. This happens when selecting a previous location OR trying to add a new one.

David Trey staff
Replied on Jul 03, 2014 - 15:15

Hello Aaron,

Please try to log out and back in through the Outlook plugin.

I've been able to reproduce this issue as well, until I logged out and back in, which caused the updated version that auto-suggests the locations and shows you a small map to load correctly :-)


Best regards,
David

AB
Aaron B premium
Replied on Jul 03, 2014 - 15:55

That did it!