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Cancel account

DG

I would like to cancel my account. Too hasty of a decision. Please advise.

All responses

David Trey staff
Replied on Jun 24, 2014 - 21:28 UTC

Hello Debra,

Please clarify - do you want to delete your Todoist account or cancel Premium and receive a refund?

For a refund, we'll need the order reference ID of your payment.

If there was anything in particular that you didn't like about Todoist, please let us know, it would help us improve it in the future.


Best regards,
David

KP
Kash Patton
Replied on Sep 30, 2014 - 07:42 UTC

My Evernote Pro feautures the Reminder functions as well. No need for any additional tool, even though I must say your app is very pretty and convenient.

I cannot cancel because I need to put in my password. Since I logged in with the Google+-Login I have no such passward. Clicking "forget password" tells me it cant find my email adress...

Please help!

Clyde Romo staff
Replied on Sep 30, 2014 - 10:03 UTC

Hi Kash,

Please create a Todoist password by going to Todoist Setting -> Account and create a new password from there. You can then use your newly created password to cancel your account.


Regards,
Clyde