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Completed tasks sync

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The completed tasks on my phone do not sync with the web. When I delete a completed task in the web version, it does not disappear on the phone. Is this intendend?

And the german translation is missing for "Completed tasks" by the way (not a big issue though).

All responses

David Trey staff
Replied on Jun 24, 2014 - 17:18

Hello George,

Thank you for your reports, we'll look into both issues. The translation will be there in next updates and we'll address the issue with "Delete completed tasks" not affecting the Android app.


Best regards,
David

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George premium
Replied on Jun 24, 2014 - 17:37

Thanks for the quick response!
I would also appreciate a possibility to delete completed tasks on the phone and some general settings to sort this list by date etc.

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George premium
Replied on Jul 22, 2014 - 06:05

The sync still doesn't work. Was it supposed to be fixed in the last version or are you still working on that?

Clyde Romo staff
Replied on Jul 22, 2014 - 07:14

Hi George,

Are you using version 5.2.1 of our app already? Does logging out and back in the app help?

Regards,

Clyde

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George premium
Replied on Jul 22, 2014 - 07:51

Hi Clyde,

I use the latest version (5.2.1).
I logged out and in again and the list seemed to be synced. Then I made a task for test and completed it. I removed it in the web version and it didn't sync with the phone. Same problem as previous. A logout synced again the completed tasks.

George

Clyde Romo staff
Replied on Jul 22, 2014 - 08:14

Hi George,

I can't reproduce this issue. When I complete a task in the web, it gets reflected to my Android tablet few seconds later. Please tell me:

- which version of Android are you running?
- what device do you have?
- is your phone rooted?
- are you running a custom rom?

Regards,

Clyde

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George premium
Replied on Jul 22, 2014 - 08:21

It's not about a general completition. The issue is that the shortly added "completed tasks" feature on Android does not sync correctly. When I delete a completed task (in the web version for example), it doesn't affect the mobile-(Android)version. The completed task which was deleted is still there.

- Android 4.2.2
- HTC One X+
- Not rooted
- No custom rom

George

David Trey staff
Replied on Jul 22, 2014 - 10:50

Hello George,

Thank you for your report, that's actually by design. The deletion of completed tasks is not syncing, but you can remove these tasks by clearing the cache of the Android app.


Best regards,
David

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George premium
Replied on Jul 22, 2014 - 11:15

Oh ok.
Clearing the cache does not work though. It works with the data, but then I'll lose the settings etc., so a logout is the only conclusion for me. I would appreciate a sync feature :)