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Desktop Error [Could Not Sync With Todoist. Please Try Again Later]

LM

I'm receiving the following JavaScript Alert when I load Todoist on my windows computer. How do I get it to run properly?

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Clyde Romo staff
Replied on Jun 23, 2014 - 15:20 UTC

Hi Luke,

This is a known issue that our developers are currently looking into. However, can you try clearing the cache of the Windows app by going to %userprofile%\AppData\Local\Todoist\Windows\Cache ?

Please let us know if you still get the problem after then. If this doesn't work, we will add you the list of the affected users and will notify you once we have a fix or an update regarding the issue.

Regards,

Clyde

LM
Luke Miller premium
Replied on Jun 23, 2014 - 18:33 UTC

Clyde,

Thanks for the help. I have cleared my cache and that seemed to work well.

Enjoy,

Luke

From: Todoist Support [mailto:support.xxxxxxxxxx@support.todoist.com]
Sent: Monday, June 23, 2014 11:20 AM
To: Luke Miller
Subject: Comment added to Desktop Error [Could Not Sync With Todoist. Please Try Again Later]

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Todoist Support<http://todoist.com/Support/> | Clyde Romo (Doist Support Staff) added a comment to question Desktop Error [Could Not Sync With Todoist. Please Try Again Later]<http://todoist.com/Support/show/34157/#comment_113794>




Hi Luke,

This is a known issue that our developers are currently looking into. However, can you try clearing the cache of the Windows app by going to %userprofile%\AppData\Local\Todoist\Windows\Cache ?

Please let us know if you still get the problem after then. If this doesn't work, we will add you the list of the affected users and will notify you once we have a fix or an update regarding the issue.

Regards,

Clyde



Click this link to see it:
todoist.com/Support/show/34157/#comment_113794<http://todoist.com/Support/show/34157/#comment_113794>

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