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How to cancel subscription?

Hi all,

How do you cancel the premium subscription? I.e. my premium account expires later this year. I don't want it to auto renew.

Regards

All responses

David Trey staff
Replied on Jun 22, 2014 - 11:44

Hello,

This depends on how you've paid for it. Two payment options are renewing and two aren't.

If you've paid using a direct credit card payment on our site or the App Store through our iOS app - in these cases the payments will not auto-renew.

If you've paid through PayPal or Google's PlayStore using our Android app, then you will have to cancel the recurring payment subscription directly on your PayPal or PlayStore account.


Best regards,
David