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Problems with adding Due time to a task

P

I am new to Todoist and really like the simplicity of it.
But I can't start use it till I resolve the most annoying bug ever - I am not able to add DUE TIME to any task. Each time, no matter what I select, I get an error "Invalid date. Try dates such as: today, tomorrow, monday at 11, every day, tuesday, ..."
Will appreciate your help'
Polina

All responses

David Trey staff
Replied on Jun 21, 2014 - 10:58

Hello Polina,

Please clarify - you open Todoist set to English on an iOS device that has language and regional settings set to English, you type "today" into the date field and when trying to save the task, it says that the date is invalid?

In general, you can add times to tasks using these formats:
- today at 2pm
- today at 16:00
- today @ 9am
- today @ 1830
and this also works for any other date incl. recurring dates.


Best regards,
David

P
polinabsky
Replied on Jun 21, 2014 - 13:38

Hi David,
I think I found where the problem is.
I wasn't typing the date but choosing from the scrolling calendar.
And the calendar is shown in Hebrew.
I don't know how to change it and it's a bit strange due to the fact that
my phone is set to be operated in English.
Can you lease help me to change the settings?
Polina


On Sat, Jun 21, 2014 at 6:58 PM, Todoist Support <
support.xxxxxxxxxx@support.todoist.com> wrote:

> Todoist Support <http://todoist.com/Support/> | *David Trey*
> (Doist Support Staff) added a comment to question Problems with adding
> Due time to a task <http://todoist.com/Support/show/34107/#comment_113601>
>
> Hello Polina,
>
> Please clarify - you open Todoist set to English on an iOS device that has
> language and regional settings set to English, you type "today" into the
> date field and when trying to save the task, it says that the date is
> invalid?
>
> In general, you can add times to tasks using these formats:
> - today at 2pm
> - today at 16:00
> - today @ 9am
> - today @ 1830
> and this also works for any other date incl. recurring dates.
>
>
> Best regards,
> David
> Click this link to see it:
> todoist.com/Support/show/34107/#comment_113601
> If you no longer wish to receive notification emails, click here to
> unsubscribe
> <http://todoist.com/Support/core/cancelSubscription/xxxx/xxxxxxxxxx/>
>

David Trey staff
Replied on Jun 21, 2014 - 14:09

Polina,

We'll look into this and will try to force the app to use English in such cases.

We use a standard iOS system calendar or date-wheel there and what date it will use depends on what are your phone's regional settings. They must be set to Hebrew if it gives you a Hebrew date format.

Note - I am not referring to the actual language setting on your phone. There's another setting below them where you can pick the phone's "calendar" type or date display so technically, you could have the language set to English, but if the regional setting below is set to a non-English format, this will affect the date input.


Best regards,
David

David Trey staff
Replied on Jul 03, 2014 - 11:24

Hello,

This issue has been fixed and the fix will be deployed in the next upcoming update of our app.


Best regards,
David