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Cannot add a reminder on the task's due date

S

I got to an existing task which is due on June 27th, then click on the clock icon to add a reminder.
I choose via mobile-push.
Then, when trying to add a date/time for the reminder, I tried all of the following and all gave me an "invalid date" error:
@10
@10am
10:00
10am
June 27 @10am
June 27 @10
June 27 @10am
June 27 at 10am
June 27 at 10
June 27 at 10:00

I went to the help section on Reminders and watched the video. The video showed that the 2nd combo-box from the top can be accessed but in my case it is disabled (grayed-out - see attachment).

The only thing that did work is when I typed "tomorrow at 10" or "today at 10" - but I need to reminder for June 27!

Frankly, I'm a bit disappointed as I purchased Todoist specifically for the Reminders options. :'-(

Please assist.

All responses

Clyde Romo staff
Replied on Jun 19, 2014 - 08:22 UTC

Hi Shahar,

Just type in the due date field the date and time that you want. For example, you can use "June 27 at 10:00". I tested this and it should work. Afterwards, you can then set the the reminders for it. See my attachments.

Regards,

Clyde

S
Shahar premium
Replied on Jun 19, 2014 - 14:40 UTC

Sorry Clyde, that did not work for me. (see attachment)

Brendon Wadey staff
Replied on Jun 19, 2014 - 14:44 UTC

Shahar,

That should indeed work, though try to use "june 27 at 10am" instead, does that one give you issues as well?

Regards,
Brendon.

S
Shahar premium
Replied on Jun 19, 2014 - 14:48 UTC

Thanks for the prompt reply, Brendon.
"june 27 at 10am" also gives an invalid date value.

Brendon Wadey staff
Replied on Jun 19, 2014 - 15:38 UTC

Shahar,

Do you have another account? One that you can test adding dates like this. I believe there is an issue with your account, as all of these dates should work without issue.

Regards,
Brendon.

S
Shahar premium
Replied on Jun 28, 2014 - 07:39 UTC

Hi Brendon and sorry about the late reply.

I do not have another account, nor do I have time to create one, but note the following:

On the Web version:
I did notice that when I create new tasks with a date AND a time then everything works alright, yet when I take an existing task that had no time on it (only a date) and try to add a reminder then I encounter the issue.

Right now, the workaround for me is to edit the date on an existing task and add a time (in addition to just the date) and then I'm able to properly edit reminders.

On the Mobile version (Android), there's no problem with editing reminders.

Regards,
Shahar.

Brendon Wadey staff
Replied on Jun 28, 2014 - 17:12 UTC

Shahar,

Thank you for the information but sadly I still can not reproduce it. I'd suggest signing out of the web version, and clearing the cache and offline data for it. As of now, I can enter this information for a task with just a date no problem.

Regards,
Brendon.