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Firefox Addon doesn't sync

Hi,
the firefox addon is only syncing if I log me out and logging in again.
What can I do?
This is a problem since many weeks.
Kerstin

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David Trey staff
Replied on Jun 13, 2014 - 06:47

Hello Kerstin,

Please try to go to Firefox's Options -> Advanced -> Network, clear the cache and also remove todoist.com from the list of sites storing offline data. Then, reload Firefox, log back in and see if it helps.

Also, please tell me - are you using Todoist through the add-on and on the web simultaneously? If so, this could theoretically cause some issues if it would want to sync just the main web-version as both would share the same session.


Best regards,
David

Kerstin premium
Replied on Jun 13, 2014 - 08:28

Hi David,

thanks for your rapid answer. I have removed the cache and nothing has changed.

But now I have noticed that it is possibly not a sync problem but a failure of my settings. I have changed the settings for the web start page and I have seen old tasks furthermore. But than I have logged out and logged in. I have seen the new settings that only tasks of today or tasks which are overdue are seen. It can be that this was no sync problem but a a setting problem. If so sorry for the confusion. I thought these were old tasks I have changed in offline apps and the web app had not synced. I will observe this.
I will pay attention not to open the web app with the offline addons but I think there was no problem.
Thanks
Kerstin