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How can I stop logging into the wrong Gmail account?


I have logged out of all browsers and closed them all, yet when choosing to login using Google, Todoist app on Mac still uses the wrong Google account.

And there is no way to get back into an account created using google auth, as an email/password user instead.

If I can't work this out I will stop using this service. Hopeless, not being able to control which of your Google accounts the app chooses to login with. This is fundamentally broken functionality.

Please advise how to get my work back.

All responses

Clyde Romo staff
Replied on Jun 10, 2014 - 09:30 UTC

Hi Mike,

Since the Mac app is using the Safari engine, you need to be logged in using the correct Gmail account there. Can you please go to Safari, log-in to any Google service (eg. Gmail) and go back to Mac app and check if it's logging to the correct account?



Mike Stead premium
Replied on Jun 10, 2014 - 09:32 UTC

The one browser I didn't check - got it. I managed to find a fix by opening an incognito Chrome window and logging in that way. This info should be a lot higher up on your help search tree methinks :-)