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could not sync with todoist. please try again later

M

Hi
I have problem with sync in outlook
first of all every thing works good
but suddenly i receive this message "could not sync with todoist. please try again later"
i tried to reinstall the app and nothing change
I have windows platform and everything works fine
please help me with outlook platform
thanks

All responses

Brendon Wadey staff
Replied on Jun 07, 2014 - 10:43

Hi,

Sadly, this is a known issue that we are currently working on yet have had trouble doing so. We hope we can resolve it soon.

Try logging out of Todoist, heading to this location (while Outlook is closed) and remove all in this folder. %userprofile%\AppData\Local\Todoist\Outlook\Cache

Regards,
Brendon.

Zane Heard premium
Replied on Jun 09, 2014 - 09:33

SUCCESS! I haven't been able to use Todoist with Outlook for a few weeks, and that worked. I'll reply again if it gives me trouble, but at least the "can't sync" message is gone and I'm looking at my tasks... Now I've opened an old email task and Outlook found it, and I just successfully created a new task from an email.