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Sub-tasks moving at random (bug?)

Hi there,

We started using Todoist about a week ago and we're having the issue of sub-tasks moving (seemingly arbitrarily) to other tasks. We'll create sub-tasks (both by using the + sign or selecting "add task below") and then next time we go into Todoist, they'll randomly have moved under other tasks, sometimes one task above or below, sometimes in a completely different place up or down the list.

We've confirmed this is happening both on the Mac app and the Web version.

Is this a known issue? Is there a fix coming? It's kind of a deal-breaker for us as we use a lot of tasks and sub-tasks...

Thanks!

All responses

Brendon Wadey staff
Replied on Jun 05, 2014 - 22:05

Hi Scott,

Does this only occur on your Mac version & Web? I actually have another report of a user saying it does not happen on the Mac version but Android.

If you completely sign out of the app, clear the cache for Safari (the Mac app uses this) and your browser, does it continue?

Regards,
Brendon.

Scott
Replied on Jun 07, 2014 - 01:09

Hi Brendon,

I followed your instructions and unfortunately, a sub-task still moved, not long after I created it.

I don't know if it's happening in any version other than Mac or Web, as those are the only ones we're using.

Best,

Scott

Brendon Wadey staff
Replied on Jun 07, 2014 - 15:39

Scott,

I will pass this information along. Just to be clear, are you able to try another browser?

Regards,
Brendon.

Scott
Replied on Jun 10, 2014 - 16:04

Hi Brendon,

We have another user who was using Chrome and he had a sub-task disappear. Although to be fair, he hasn't reported any moving around of sub-tasks as some of the rest of us have had.

Thanks,

Scott