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Why does, everyday, chrome browser settings gear wheel say there is a new version available?

LR

Not talking about the extension or plug in or whatever, just talking about the plain old web browser interface from the browser address bar.

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Clyde Romo staff
Replied on Jun 04, 2014 - 06:27 UTC

Hi Lee,

We are making improvements on a daily basis but some of them are major changes that needs to refresh your Todoist view for it to take effect. These are updates made to the web backend. The green gear allows you to apply these changes at a convenient time for you so it will apply it on a bad time.

Best Regards,

Clyde

LR
Lee Randolph premium
Replied on Jun 09, 2014 - 06:35 UTC

So then I would expect the green gear wheel icon once per day once per log in on my workstation, however, it happens every time chrome opens, regardless of how many times I log into my workstation or close and restart chrome.

Clyde Romo staff
Replied on Jun 09, 2014 - 06:51 UTC

Hi Lee,

You will need to apply the newest available version first by clicking on the green gear and selecting the first option. This should make it go away until the next update.

Regards,

Clyde

LR
Lee Randolph premium
Replied on Jun 10, 2014 - 07:12 UTC

let me be more clear.
- I can log into my workstation at 0800 on monday, open chrome, click on the gear, close chrome, open chrome again and the green gear is back, click on it, close chrome, reboot my workstation at 0815 on monday,
- log into my workstation, open chrome, click on the gear, close chrome, open chrome again and the green gear is back, click on it, close chrome, reboot my workstation at 0830 on monday,
- log into my workstation, open chrome, click on the gear, close chrome, open chrome again and the the green gear is back, click on it, close chrome, reboot my workstation at 0845 on monday,
etc, etc, etc.
I doubt your web programmer is making so many changes so fast and continually.

Clyde Romo staff
Replied on Jun 10, 2014 - 07:25 UTC

Hi Lee,

Thank you for clarifying. Please try the following:

1. try logging out and logging back in
2. make sure Chrome is set up to accept 3rd party cookies
3. check in Incognito Mode (CTRL+SHIFT+N) to see if you get the same problem there. if not, an extension may be causing this
4. Lastly, please go to Advanced Settings -> Content Settings -> All cookies and site data, search for "todoist" there (there's a search box in the top-right) and delete all Todoist-based entries that you'll see.

Now that you've clarified it, that doesn't sound like the normal behaviour at all. Unfortunately, I was not able to reproduce the issue. Hopefully, one of the four steps I outlined above would shed some light as what's causing this for you. Sorry for the inconvenience.

Regards,

Clyde

LR
Lee Randolph premium
Replied on Jun 10, 2014 - 07:28 UTC

thank you i'll try that.