+ Add Question

installation

BS

I have paid for an upgrade to premium todoist. I cannot find it on my Windows computer, nor am I able to install it on my Android phone.

All responses

Brendon Wadey staff
Replied on Jun 03, 2014 - 17:29 UTC

Hi Bob,

You can download the Windows version from Todoist.com/windows. Right click on the downloaded file and choose "Run As Admin".

As for Android, you can either search for Todoist on the Google Play Store or follow the link from Todoist.com/android

To be clear, there are no Premium apps, Premium is attached to your account, so all you have to do is sign into it.

Regards,
Brendon.

BS
Bob Saxby premium
Replied on Jun 04, 2014 - 00:01 UTC

Apparently there are restrictions on the Android app. It will run on only limited models. However that is not stated when one purchases the premium package. It does not send the email code to my Android phone.


Brendon Wadey staff
Replied on Jun 04, 2014 - 00:08 UTC

Bob,

There are some restrictions on location which we have no control over. Though based on your account Lose Angeles should not have an issue. Which device are you running? There are limitations on the age of the Android OS.

Regards,
Brendon.

BS
Bob Saxby premium
Replied on Jun 04, 2014 - 00:26 UTC

My model number is ADR6300. Perhaps it is obsolete. If I need to replace it, how can I be sure I can run todoist on the new phone?

Brendon Wadey staff
Replied on Jun 04, 2014 - 00:40 UTC

Bob,

Anything over Android 2.2 should be fine. Which that device should be running 2.2 at the very least. So as long as it is running 3.0+ then it will run without issue.

Do you get an error message from the Play Store?

Regards,
Brendon.

BS
Bob Saxby premium
Replied on Jun 05, 2014 - 16:25 UTC

My phone does not include Play Store. When I attempt to download from Google website, the message is that there are no devices for the download. When I attempt to download the todoist app to my phone, I am asked to give my phone's gmail address. I am assured that an email is sent, but I never receive it.

Brendon Wadey staff
Replied on Jun 05, 2014 - 16:29 UTC

Bob,

I am not sure why you would not have a Play Store on that device. As far as I know our app requires this for it to work. There isn't much we can do.

I can give you this file which contains the APK install file, but not sure if your device will allow that either. https://d2dq6e731uoz0t.cloudfront.net/a2dc34c936629cc2d937746d27966c2b/as/Todoist-5.0.2.zip

Regards,
Brendon.

BS
Bob Saxby premium
Replied on Jun 05, 2014 - 16:52 UTC

I suspect my phone is too damn old! Shame; it works just fine.