Hi David,What file types are you viewing? Does it happen for every file type or just that particular one?Regards,Clyde
Hi ClydeIt's a pdf. The file is not accessible to my tablet when offline. Also, Icannot open it with my default PDF viewer because it is a web link andtherefore prompts me to open it with a browser.
I have not tried other files/file types as all I really use is PDF.
Hi David,I just tested a PDF file and I was able to get an option to use any of the several apps that handles PDF. What apps do you have that handles PDF? Also, once you choose "always" to open a file with a particular app, it will automatically re-open it with the app of your choosing. (E.g. Always open in the browsers)Please try clearing your default app and see if that gives you the option to select a PDF viewer of your choice. http://blog.laptopmag.com/how-to-change-default-apps-in-androidBest Regards,Clyde
I cleared my defaults and was able to get to the point where I was prompted when I clicked on the file on Android. Unfortunately, the options where only browsers.
The full address of the PDF starts https://d1x0mwiac2rqwt.cloudfront.net so it is not local to my tablet
Hi David,I see. Can you please tell me the available PDF viewer apps you have in your tablet? Please note though that the Todoist app itself is not capable of viewing PDF files and needs to rely on other apps for you to see it.Best Regards,Clyde
I have multiple apps. Foxit PDF and MoonReader, but I think also some others.
The point is that the pdf is not stored locally, so even if I could open it with those apps, it would have to be retrieved first, so offline it would be unavailable.
I should mention also that I uploaded the file from my PC into Todoist Web.
Hi David,You are right, you do need an internet connection to access those files. This is a current limitation of the app. It's still early days for files in Todoist and we'll look into improving this in the future. I should have brought this up earlier.When you mentioned that it opens in browser automatically, I just found it odd and that's why I tried to check and see if we can change that. Sorry for the inconvenience.Regards,Clyde
ClydeThank you for clarifying. It would be pretty useful to be able to syncfiles like this, but looking at the votebox, I see you guys have lotsto work on!