+ Add Question

do not work plagin)

Hello, several days don`t work plagin for gmail. I have only empty white window...

All responses

David Trey staff
Replied on May 29, 2014 - 19:24

Hello,

Please go to Chrome's Advanced Settings -> Content Settings -> All cookies and site data, find and delete all Todoist-based entries there, reload the browser and see if it helps.

Also, make sure your browser accepts third-party cookies.


Best regards,
David

Надежда Бахромкина premium
Replied on May 31, 2014 - 19:50

Thanks, it is work. But only one day. And after I have only empty white window...((((

David Trey staff
Replied on May 31, 2014 - 22:49

Please tell me, can you reliably reproduce it? That is - do you remember what's the last thing you do when it works after which it stops working?

Do you have any ad- or script-blocking plugins in your browser?


Best regards,
David

Надежда Бахромкина premium
Replied on Jun 01, 2014 - 11:30

Only deleted all cookies and cash in system...

Надежда Бахромкина
_______________
+7 499 4031643


2014-06-01 2:49 GMT+04:00 Todoist Support <
support.xxxxxxxxxx@support.todoist.com>:

JC
Jason Casey premium
Replied on Jun 02, 2014 - 22:09

I had the same issue for weeks using Chrome.

David's solution worked for me. Be sure to do both parts 1 & 2. It didn't work until I whitelisted.

1) Delete Todoist-related data from Chrome's Advanced Settings -> Content Settings -> All cookies and site data.

2) Make sure that [*.]todoist.com is whitelisted to accept third-party cookies.