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Recovering Deleted Tasks

N

I accidentally deleted a task with an important phone number. Is there a way I can recover the task info?

All responses

Brendon Wadey staff
Replied on May 29, 2014 - 17:07

Hi Nancy,

Unfortunately without already being Premium, there is no way to recover a deleted task. If you were Premium, there is a backups page.

Sorry about that.

Regards,
Brendon.

AG
Andy Garcia premium
Replied on Jun 04, 2014 - 23:18

Are there any plans to add an "undelete" option rather than having to go through a backup recovery process? I gotta say, this function should be a basic feature. Not real happy about this. I thought you guys had this feature in an earlier version?

Brendon Wadey staff
Replied on Jun 04, 2014 - 23:34

Andy,

It's possible to undo completed tasks but not if you delete it. Yes we will look into improving this in the future.

Regards,
Brendon.

ZE
Z E H Yoon premium
Replied on Jul 09, 2014 - 03:19

I agree with Andy Garcia.

I expected to see "Trash Bin" where deleted items could be sitting for a number of days before they disappear permanently. It has been a basic feature for other similar services I've been trying out, and I am dumbfounded not to see this feature while test-driving PREMIUM package. Having a back-up plan is a crucial part of the business, and daily backup is not enough to be a back-up plan. It jeopardizes the permanent loss of data at an amiss click. This is a serious chasm for a paid service.

I accidentally removed about 15 task items today. We did not know "sub-task" items would be removed too when the upper-tier task was removed. If the Todoist staff cannot restore the lost task items, we will end up wasting 2.5 hours that we spent to plan a project and notes/information associated with them. This is not something I expected for a paid service.

Brendon Wadey staff
Replied on Jul 09, 2014 - 03:21

Hi,

We are sorry to hear that, but there is no way (other than the backups) to recover a deleted task at this time. We will look into improving these options in future updates.

Regards,
Brendon.