I accidentally deleted a task with an important phone number. Is there a way I can recover the task info?
Hi Nancy,Unfortunately without already being Premium, there is no way to recover a deleted task. If you were Premium, there is a backups page.Sorry about that.Regards,Brendon.
Are there any plans to add an "undelete" option rather than having to go through a backup recovery process? I gotta say, this function should be a basic feature. Not real happy about this. I thought you guys had this feature in an earlier version?
Andy, It's possible to undo completed tasks but not if you delete it. Yes we will look into improving this in the future. Regards, Brendon.
I agree with Andy Garcia.I expected to see "Trash Bin" where deleted items could be sitting for a number of days before they disappear permanently. It has been a basic feature for other similar services I've been trying out, and I am dumbfounded not to see this feature while test-driving PREMIUM package. Having a back-up plan is a crucial part of the business, and daily backup is not enough to be a back-up plan. It jeopardizes the permanent loss of data at an amiss click. This is a serious chasm for a paid service. I accidentally removed about 15 task items today. We did not know "sub-task" items would be removed too when the upper-tier task was removed. If the Todoist staff cannot restore the lost task items, we will end up wasting 2.5 hours that we spent to plan a project and notes/information associated with them. This is not something I expected for a paid service.
Hi,We are sorry to hear that, but there is no way (other than the backups) to recover a deleted task at this time. We will look into improving these options in future updates.Regards,Brendon.