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syncing still not working properly

LH

I emptied cache on browser and android (the two platforms I use), but it now is worse than last week.

I keep getting re-added to all shared projects and get like 100 notifications on every task ever completed for all these projects multiple times per HOUR.

I uninstalled the app because it is really annoying. Please fix this. Syncing completely broke after the share project functionality, so maybe start looking there?

All responses

David Trey staff
Replied on May 26, 2014 - 14:27

Hello Luc,

You've mentioned that you've cleared the app's cache and then uninstalled it. Did you try to reinstall it and see if it helps?

Unfortunately, we can't reproduce such issues so far, if you could create a new test account with a different email address, invite it to a project, will all these duplicate invitations also arrive there?


Best regards,
David

LH
Luc Hendriks premium
Replied on Jun 07, 2014 - 10:06

Yep I reinstalled it and no change.

The problem is with shared projects only. Almost every day I rejoin all shared projects and get all notifications of all tasks of the shared projects in my notifications bar. That's dozens of notifications every morning (all at once). It's not every day, but seems to be related to activity by other people in that project (I think).

Also, tasks completed by others do not mark as completed on my android (and does in the browser).

When I invite and accept a test account to a project no problems arise (I get a few notifications about the test account, but no double stuff).

Clyde Romo staff
Replied on Jun 09, 2014 - 03:22

Hi Luc,

When you say rejoin all shared projects, are you joining them manually (accepting invitations) or is the app adding you automatically to these projects without your consent?

Please note that notifications for shared project notifications can be disabled for certain actions. You can go to Todoist Setting -> Notifcations and have the following options toggled on or off:

- Comments attached to me
-Tasks assigned to me
- Tasks completed
- Tasks uncompleted
- Collaborator joined project
- Collaborator declined invitation to project
- Collaborator left project
- Collaborator removed from project

One more thing, can you please make sure to update to the latest version of the Android app as we have recently updated it. Let me know if the issue still persist.

Regards,

Clyde

LH
Luc Hendriks premium
Replied on Jun 09, 2014 - 06:58

Hi Clyde,

Of course I am not rejoining all projects manually every day ;) This hasn't happened in a few days, so maybe it is fixed, but maybe it is because my participants did not finish tasks on the shared project. Tomorrow we will start working on those tasks again, so I will let you know if the problem still exists then.

Thanks for the reply!

Regards
Luc