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Comments with intranet URL are unreadable

If I add an comment/note with a URL of comany network, then it becomes not visible. Also following comments are not visible.

I can see that comment on iOS and Windows.

This problem is reproducisble with firefox, thunderbird, and safari on MacOSX Marverics and CentOS 6.5.

All responses

Brendon Wadey staff
Replied on May 23, 2014 - 03:59 UTC

Hi Nakai,

Can you give an example of this URL? I assume you mean "Company Network" correct?

Regards,
Brendon.

Nakai Tooru premium
Replied on May 23, 2014 - 04:07 UTC

Don't care about the kind of network. You can reproduce an invalid URL or unreachable URL, i.e. http://example.not-exist.co.jp/index.html

Thanks

Clyde Romo staff
Replied on May 23, 2014 - 10:27 UTC

Hi Nakai,

As I understand, Intranet links are only accessible to your company's network. If access outside, it shouldn't work. Are you trying to access this outside of your company's network?

Please clarify what you mean by "unreadable". Do you mean that when you click the link, the URL is unreachable or the link itself is gibberish when added in the notes?

Best Regards,

Clyde

Nakai Tooru premium
Replied on May 23, 2014 - 10:38 UTC

I Just want to leave the URL as a note. No need to access from outside of company.

The comment is disappeared as soon as the URL comment is saved.

Clyde Romo staff
Replied on May 23, 2014 - 10:54 UTC

Hi Naka,

Thank you for clarifying. Regardless of what type of URL you put in there (or text), it shouldn't disappear. Can you still replicate the issue? If you paste the URL, does it still disappear after saving it.

You mentioned that you see the comments in iOS and Windows, where exactly do you see it disappear?

Best Regards,

Clyde

Nakai Tooru premium
Replied on May 23, 2014 - 14:45 UTC

Yes, I can replicate. I tried add a comment only "http://example.not-exist.co.jp/index.html" and save it. I am seeing this on MacOSX and CentOS.

Thanks

Clyde Romo staff
Replied on May 23, 2014 - 15:48 UTC

Hello Nakai,

I was finally able to reproduce the problem. I've reported this already to our developers and we'll update you once a fix is available. Sorry for the inconvenience.

Best Regards,

Clyde

NM
Nimalan Mahendran premium
Replied on Jun 25, 2014 - 02:16 UTC

Is there a resolution for this problem?

NM
Nimalan Mahendran premium
Replied on Jun 25, 2014 - 02:26 UTC

I just confirmed that I can see the intranet URL in the iPhone app, so it is actually saved there. This looks like the web/desktop apps are just not rendering the note with the intranet URL (or any other notes), simply because Todoist is unable to access the URL and render its title.

Seriously, the simple fix is to just make a UI change such that it no longer filters out inaccessible URLs.

Brendon Wadey staff
Replied on Jun 25, 2014 - 03:12 UTC

Nimalan,

We do not have an update yet but we are still looking into it.

Sorry for the delay.

Regards,
Brendon.

Brendon Wadey staff
Replied on Jul 03, 2014 - 18:24 UTC

Hi,

This should now be fixed.

Regards,
Brendon.

NM
Nimalan Mahendran premium
Replied on Jul 04, 2014 - 06:33 UTC

Thank you!