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Syncing still not working

CG

Syncing is still not working. I am a premium member, When will this be fixed? It has been weeks! Do you plan on extending our memberships once fixed? Thank you.

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CG
Chuck Gulden premium
Replied on May 22, 2014 - 11:44 UTC

And the syncing is not working between iOS and MAC OSX, mac, iPhone, iPad.

CG
Chuck Gulden premium
Replied on May 22, 2014 - 11:44 UTC

And I have tried deleting and reinstalling the app - still not working.

David Trey staff
Replied on May 22, 2014 - 14:59 UTC

Hello Chuck,

We're very sorry for the inconvenience, these issues have been mostly fixed on the back-end a few days ago. The only platform on which we can still reproduce a sync issue under some circumstances is the Mac app.

That said, please try to log out and back into Todoist on all platforms. On iOS, please reinstall the apps and let us know if you can reproduce any sync issue between any platform when not using the Mac app.


Best regards,
David

CG
Chuck Gulden premium
Replied on May 22, 2014 - 15:31 UTC

Thanks David, I will try it