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Synchro error between computers?

YZ

Hi. I discovered some strange behaviour. I am a Premium user. I started 1 project with several (12) subprojects. I shared this with another person for testing. She can read my tasks and questions in the tasklists, also the updates of these.
But, when I change names of (sub)projects or the amount of them, she still sees the old information and no updates. That should be synchronised as well I presume? We work both with macs and use the same browser (chrome) too. If I test it on my own iMacs/iPad/Macbook it works as it should. But not on her Macbook. Do I need to do more to get it synchronised on laptops/pc's/tablets in the outer world?
I can send you screenshots of the lacks in information if you want?

All responses

Clyde Romo staff
Replied on May 14, 2014 - 08:46

Hi Andries,

Please not sub-projects needs to be shared individually. This means that if you share a project with sub-projects, none of those sub-project would be visible to your collaborators unless you share them. Also, adding additional sub-projects will not be automatically shared and added to your collaborators.

Regarding the name, the projects attributes (name, color, level) is not sync so to allow users to organize this with their own preference.

We may consider changing this in the future.

Regards,

Clyde

YZ
Ypy Zysling premium
Replied on May 16, 2014 - 05:38

Thanks Clyde, so I can see (as a projectmanager) only whats total up and running.

If I understand you well, all those people who are going to work on a subproject needs to be shared individually. Am I correct?

They can't see other subprojects but only their own, only the projectmanager/owner of the Todoist account, can still see them all. Am I correct?

If someone working on a subproject wants to share his subproject with an other person/subproject to do things together, can he do that by himself or has the projectmanager only rights to do that?

Sorry, we're rookies in this kind of stuff, but as an ambassador for Todoist I want to make things work the best for them all. Some folks think that an online version is not working at all and want all the scripts and tasks back on paper... Duhhh...

Clyde Romo staff
Replied on May 16, 2014 - 07:41

Hi Andries,

>> If I understand you well, all those people who are going to work on a subproject needs to be shared individually. Am I correct?

Yes. If you create sub-projects, the members needs to invited to those sub-projects individually.

>> They can't see other subprojects but only their own, only the projectmanager/owner of the Todoist account, can still see them all. Am I correct?

The only sub-projects they can see are their own and the shared projects that they've joined.

If you were the one (project manager/owner) who created these projects/sub-projects and the one who invited members, then yes, you should be able to see all of them.

>> If someone working on a subproject wants to share his subproject with an other person/subproject to do things together, can he do that by himself or has the project manager only rights to do that?

Any member of a shared project can invite other users. You can however, receive notification if a collaborator has joined a project so you can monitor this.

I'm happy to help you out Andries and if you have any other questions, feel free to let me know. :-)

Best Regards,

Clyde

YZ
Ypy Zysling premium
Replied on May 16, 2014 - 08:31

I am overwhelmed by this amount of good information, to the point and well advised. And fast. Many helpdesks could learn from you. This is what most users want if they have a problem or questions, quick answers and not just Yes or No. My compliments to you and thanks a lot. There will be more questions but I don't hesitate at all to ask them, be prepared ;-). Keep up the good work you folks

Kind regards, Andries