+ Add Question

Sync issues between iPhone and web

HW

Any troubleshooting tips for getting my tasks to sync between my iPhone and the web? Certain inbox tasks show up on the app but not when I log on via the web. Thank you!

All responses

Clyde Romo staff
Replied on May 13, 2014 - 09:54

Hi Heather,

You can try re-installing the app again. I've seen this step fixed synced issues before and this would be a place to start. Also, make sure you're running the latest version of the iOS app (version 8.2.1).

Best Regards,

Clyde

HW
Heather Weekley
Replied on May 13, 2014 - 10:04

Thanks Clyde, that seemed to solve the problem. Here's to hoping it doesn't happen again!

Thanks,

Heather