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Android is unrelibable

T

As you can see in the file, the interface shows no tasks for today, even though it is obvious that there are three tasks in the sidebar.

Such unreliability is terrible. I can't believe I just renewed premium when you had your sale. Again, unreliability is the WORST issue you can have. Worse than lack of features, lack of support, lack of usability. Reliability must be 100% for an app that I manage all my tasks with.

I am not the only one experiencing sync issues. I suggest you solve reliability issues completely, from the ground up, before you even think about adding new features.

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T
Thomas premium
Replied on May 12, 2014 - 11:42

please understand my anger.

David Trey staff
Replied on May 12, 2014 - 11:49

Hello Thomas,

We're very sorry for the inconvenience and you're absolutely right, reliability is crucial and we're doing everything we can to bring it back as it always was.

So far, we're unable to reproduce this issue either. Please reinstall the app and let me know:
- How can you reproduce this?
- What version of Android and our app are you using?
- Are you using any custom mods?
- Are you installing our app to an SD card?
- Do you have the correct time zones set on all platforms and in Todoist's settings on all platforms?
- Are you using any task killer apps or battery saving apps?


Best regards,
David