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Sound information

excuse me it is school english. in the app on my galaxy-note i give the app Sound whistle. if my wife add a term, a thought that todoist blow the withle like i know it from the app wunderlist. it does't.
our daughter has a iphone and it does.

All responses

David Trey staff
Replied on May 05, 2014 - 14:20

Hello Tiger,

Please tell me, did you invite your wife to a project, she accepted the invitation, added a task in this project and then assigned the task to you by selecting you from the list of people in this project?

Also, do you see the notification that you're assigned to a task in the notification area? Do you see it inside the app by tapping on the bell icon at the top?


Best regards,
David

Tiger
Replied on May 05, 2014 - 14:30

my wife has invited me, an a see, if she add a term. if i put my finger on the bell, the noticed invitations go away an the monitor shows the added term, but there is no whistle

Tiger
Replied on May 05, 2014 - 14:34

every thing does, a and a term, and my wife recived it.
she add a term and i recive it, after synchronisation, but there is no sound

David Trey staff
Replied on May 05, 2014 - 16:04

Tiger,

Thank you for clarifying, I've passed it to our developers and we'll look into it.


Best regards,
David

David Trey staff
Replied on May 05, 2014 - 16:07

Tiger,

Actually, since we can't reproduce this so far, could you please log in on the web at todoist.com click on the gear icon at the top, go to Settings -> Notifications and make sure that all boxes in the second column are checked off?

Also, please check that notifications are switched on on your Android device and Todoist is allowed to generate notifications.


Best regards,
David

Tiger
Replied on May 06, 2014 - 19:53

hello david,
all boxes on the computer and the android are checked off
best regards
tiger

David Trey staff
Replied on May 07, 2014 - 09:49

Tiger,

Then I can't reproduce this :-( I receive a reminder with sound every time a task is assigned to me.

You've said earlier: "my wife has invited me, an a see, if she add a term. if i put my finger on the bell, the noticed invitations go away an the monitor shows the added term, but there is no whistle" - so are you tapping on the bell icon the moment the task is assigned? Please try to wait a few seconds and keep the app closed and see if you get a sound notification.

Also, does your wife get a sound when you assign a task to her?


Best regards,
David

Tiger
Replied on May 07, 2014 - 11:09

i dont understand this problem, our daughter has a iphone and it works,we have android samsung and it dosnt, wat is wrong?

Brendon Wadey staff
Replied on May 07, 2014 - 11:43

Tiger,

Please try logging out of the app, going to your Android Settings, Applications, find Todoist and clear the data. Then sign back in, and let us know if the issue still continues.

Regards,
Brendon.

Tiger
Replied on May 07, 2014 - 12:45

i have done it, but there is no result6

Tiger
Replied on May 07, 2014 - 12:46

no sound, but the term from my wife i recieved, when i look

David Trey staff
Replied on May 07, 2014 - 12:50

Tiger,

I've tested this on an Android device and it worked. Please make sure that both in Todoist's settings on Android (Settings -> Notifications) and in Android settings, notifications are switched on and allowed for Todoist.


Best regards,
David

Tiger
Replied on May 07, 2014 - 13:13

do you know what i mean, before we used todoist, we used wunderlist, always wenn my wife add a term i get a sound, now we use todoist, becouse it is better, but it is not good that there is no sound, becouse wenn im shopping my wife kann send me information, that i have to by thomething more

Brendon Wadey staff
Replied on May 07, 2014 - 13:52

Tiger,

Yes we understand the issue, but we are saying it should be working and we are having trouble reproducing this issue. Please try un-installing the app, and re-installing it. Does it still occur after doing this? This will also make sure you are updated to the latest version.

If that does not help, which OS version are you running, are you rooted or anything like this?

Regards,
Brendon.

Tiger
Replied on May 07, 2014 - 14:27

now i have deintstallet todoist and new installed. it doesn' t do. my phone is a samsung GT-N7000 and the androit-vesrsion is 4.1.2.
before new installation the sound was sherbit, after new istallation it is pure bell, and i can not change it

Tiger
Replied on May 07, 2014 - 14:28

my wife has a samsung s4, and it is the same problem

Brendon Wadey staff
Replied on May 07, 2014 - 14:43

Tiger,

The sound for Todoist is based on your devices default sound setting. You have gone in their and changed it, and it still uses a different sound for Todoist?

The original issue was that you said there was no sound at all?

Regards,
Brendon.

Tiger
Replied on May 07, 2014 - 15:13

There was never a Sound, and vibration dosnt do


Von Samsung Mobile gesendet

-------- Ursprüngliche Nachricht --------
Von: Todoist Support <support.32387.1772580.8861167243063e778cf4@support.todoist.com>;
Datum: 07.05.2014 21:44 (GMT+01:00)
An: omrs45@live.de
Betreff: Comment added to Sound information

Todoist Support | Brendon Wadey (Doist Support Staff) added a comment to question Sound information
Tiger,

The sound for Todoist is based on your devices default sound setting. You have gone in their and changed it, and it still uses a different sound for Todoist?

The original issue was that you said there was no sound at all?

Brendon Wadey staff
Replied on May 07, 2014 - 18:36

Tiger,

To be honest I am a bit confused. At first it seemed the issue was there was no sound on notifications. Then just previously, you said the issue was you changed the sound from on to another, but it was not working.

Assuming the issue is no sound at all. We aren't able to reproduce this issue. We will try to find a solution, but we are not sure what the problem is at this time.

It's possible another app on your device is disabling the sound from Todoist since you said all settings are correct.

Regards,
Brendon.

Tiger
Replied on May 07, 2014 - 21:56

I think they did not understand me. the problem really is that no sound is there. I just wanted to say to them, in addition, that stands in the parameters a sound name, which you can change, but the app does not change. The vibrate function does not work. that's too bad, we'll have to go back to wunderlist, because the function of the partner to show that a new task has been added, is important.
greetings love
otto miller (tiger)

David Trey staff
Replied on May 08, 2014 - 07:35

Tiger,

Ist Deutsch Ihre Muttersprache? Wenn ja, versuchen Sie es mir bitte auf Deutsch zu erklären.

Ich habe auf meinem Android Gerät alles versucht was ich kann und jedes mal, wenn eine Aufgabe an mich zugewiesen wird, bekomme ich eine Puschbenachrichtigung die auch einen Ton auslöst. Es funktioniert jedes mal wenn wir es testen.

Ist dies das Problem, dass Sie beschreiben oder funktioniert irgendetwas anderes nicht?

Bitte bemerken Sie, dass diese Benachrichtigung nur ausgelöst wird, wenn Sie der Aufgabe zugewiesen werden und nicht nur wenn eine Aufgabe in das Projekt hinzugefügt wird.


MfG,
David

Tiger
Replied on May 09, 2014 - 05:36

Lieber David,
vielen Dank, daß Du mir in deutsch geschrieben hast, jetzt habe ich es verstanden, denn mein englisch ist, wie du gesehen hast schlecht.
Deshalb nehme ich immer den google-übersetzer.
Jetzt bekommen wir die pop-up Meldungen. Damit bin ich schon zufrieden. Leider kommt aber kein Ton. Das wäre schön, ist für mich aber nicht so wichtig.
Vielen Dank
Otto

Dear David,
thank you that you have written to me in German, now I understand it, because my English is, as you've seen bad.
That's why I always take the google translator.
Now we get the pop-up messages. So I'm already satisfied. Sorry, but no sound comes out. That would be nice, but to me it is not so important.
Thank you very much
Otto :-)

David Trey staff
Replied on May 09, 2014 - 06:55

Otto,

Wir können es uns leider nicht erklären warum Sie kein Ton mit der Benachrichtigung bekommen :-( Wir haben es an verschiedenen Android Geräten getestet und ein Ton ist immer da.

Beim testen haben wir in den Eigenschaften der Android App im "Benachrichtigungen" Bereich den voreingestellten Ton gewählt, Benachristigungen sind generell freigeschalltet, dazu, haben wir alle Optionen im "Teilen" bereich angekreuzt, vor allem in der rechten Spalte.


MfG,
David

Tiger
Replied on May 09, 2014 - 22:39

Hallo David,
wenn wir jetzt so wie du es gesagt hast, unsere Einträge machen, bekommen wir ein pop-up und eine email. durch die email kommt ein sound, der am handy sagt, achtung neue email, es ist aber nicht der sound von todoist.
in eurem programm kann man einen eigenen ton für todoist eintragen, damit ich weiß, jetzt war eine todoist eintragung. Das funktioniert meines Erachtens nicht.
liebe grüße
otto

Hello David,
if we have now so as you say it, make our entries, we get a pop-up and an email. by email comes a sound that says on the phone, respectful new email, but it is not the sound of Todoist.
in your program, you can enter your own sound for Todoist, so I know now a Todoist was registrable. This does not work in my opinion.
greetings love
otto

David Trey staff
Replied on May 12, 2014 - 09:02

Otto,

Sagen Sie mir bitte, wenn Sie in unserer App nicht einen anderen Sound auswählen, sondern den vorasgewählten nehmen - funktioniert es dann oder auch nicht?


MfG,
David

Tiger
Replied on May 12, 2014 - 10:58

Lieber David,
vor drei Tagen habe ich ein neues handy gekauft, galaxy s5. Nachdem ich es jetzt komplett installiert habe funktioniert todoist auch mit allen möglichen Klängen. Ich verstehe es nicht, aber ich bin glücklich. Entschuldige, daß ich dir so viel Mühe bereitet habe.
Liebe Grüße
Otto

Dear David,
Three days ago I bought a new cell phone, galaxy s5. Now that I've completely installed it works Todoist also with all sorts of sounds. I do not understand it, but I'm happy. Excuse, that I have caused you so much trouble.
Greetings
Otto