+ Add Question

Email link in Todoist task - Links to Gmail account page

Hi,

When I click on the task created from an email to link back to that email (in Gmail), it now takes me to the Google account selection page (ie the 4 Gmail accounts I have) and not straight to the email. The only change recently is I added a Gmail account.

Any thoughts?

Thanks, Rob

All responses

Clyde Romo staff
Replied on May 05, 2014 - 08:58 UTC

Hi Robert,

If you're logged in to multiple account in your browser, the way gmail distinguishes an account is by the number after "/u/". Here's an example:

https://mail.google.com/mail/u/0/#inbox/145cb7649a0e5c52
https://mail.google.com/mail/u/1/#inbox/145cb7649a0e5c52
https://mail.google.com/mail/u/2/#inbox/145cb7649a0e5c52
https://mail.google.com/mail/u/3/#inbox/145cb7649a0e5c52

It is possible that your account's session must have expired and when you tried logging back again, the numbers got mixed up. Can you please try checking the URL and check which number do you have in the link of your mail?

Also make sure that you're still logged in on the account where you have an email saved as a task.

Regards,

Clyde