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Cancel & Refund

Hi,

I wish to cancel my premium subscription. Can I get a refund?

Thanks,
Linu Alex

All responses

Clyde Romo staff
Replied on Apr 28, 2014 - 02:35 UTC

Hi Linu,

Can you please give your transaction ID so I can process your refund request?

Regards,

Clyde

ibalek premium
Replied on Apr 28, 2014 - 02:40 UTC

Here are the details. I did the premium upgrade via the apple app store.
Invoice: 179074674976; Date: 04/21/2014; Order: MGNDWLW9YL

Clyde Romo staff
Replied on Apr 28, 2014 - 03:03 UTC

Hi Linu,

Unfortunately, we have no option to refund purchases made through the iTunes Store. Apple does not allow developers to manage these payments, but if you contact Apple they will most likely agree to refund 70% of the purchase price. Sorry for the inconvenience!

Regards,

Clyde