+ Add Question

Synchronization of tasks not done correctly

S

Hello,

I have installed Todoist to multiple devices and programs including OS X, chrome, etc. On all of the platforms the tasks are automatically updated when a change is done in another platform.

However, the android installation (I have a Samsung Galaxy Y) does not seem to update the changes correctly. I have to note that it is not completely unresponsive as it adds some of the tasks (randomly) in some of the projects. I think that it also adds new tasks but does not delete old completed ones.

I have tried to clear the data in the android device. After that it asks for credentials again and right after login everything seems okay, except its not, because the problem persists when I add new tasks.

Thank you

All responses

David Trey staff
Replied on Apr 28, 2014 - 12:13 UTC

Hello,

We're sorry for the inconvenience, we're looking into this issue now.


Best regards,
David

S
Solonvip premium
Replied on May 08, 2014 - 09:58 UTC

Hello,

Do we have any news on the problem?

Thank you!

David Trey staff
Replied on May 08, 2014 - 14:21 UTC

Hello,

The current versions of our app should no longer have this issue. Please delete your Todoist apps on all platforms, reinstall them and let us know if the issue still persists.


Best regards,
David

S
Solonvip premium
Replied on May 10, 2014 - 15:38 UTC

I think the issue is gone for now, thank you!