+ Add Question

Blank Todoist Panel in Outlook

BC

Is there an ETA on the fix for the blank panel issue with Todoist? It has been outstanding for weeks now.

Thanks

All responses

David Trey staff
Replied on Apr 22, 2014 - 22:28 UTC

Hello Bill,

Unfortunately, we're unsure when t will be fixed. Our developer responsible for this plugin is looking into this issue and as soon as there's a solution, we'll release an update. Sorry for the inconvenience.

For now, please tell me - are you using any anti-virus software? In some cases, it turned out that an anti-virus app can cause this problem and leave just a blank page in the plugin pane.


Best regards,
David

BC
Bill Camden
Replied on Apr 22, 2014 - 22:41 UTC

Yes, I use an antivirus software but it makes no difference whether it is disabled or not. I even tried uninstalling and reinstalling with the anti-virus disabled and it made no difference.

It looks like it has something to do with the plugin display only as when I resize the Outlook window, the information in Todoist appears. When I type in Todoist, the new information does not show (I have to type blind). Again, the new information appears when I resize the Outlook window to force a refresh.

David Trey staff
Replied on Apr 23, 2014 - 12:29 UTC

Bill,

Thank you for this information, I'll pass it to our devs.


Best regards,
David