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Won't sync

B

I just started to use Todoist on Android tablet (Nexus 7) and phone (Moto G) and PC (Win 7) and I just discovered The're not syncing. I'm 70 years old and so, either miss things. What am I doing wrong? I also can't find any "force sync" on either device. Must I buy Premium to have syncing between devices?

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Clyde Romo staff
Replied on Apr 22, 2014 - 08:07

Hello Bob,

You don't need a premium account to have syncing between devices. To do a "force sync", you can select the 3-dot button beside the plus (add task) and select refresh.

Can you please refresh the app and check if the task are synced after that?

Regards,

Clyde

FS
Frank Swallow
Replied on Aug 27, 2014 - 21:24

Have things changed in recent releases? I don't see a Refresh button in the Android app. Under the menu button I see that it says "Not synchronized". When I go to Settings>Sync Settings>Sync, it asks me to Login/Register, but then my choices are to Purchase Premium or Go to the App.
If I choose Go to the App it just returns me without being able to login... and I'm not ready to go Premium yet without testing it out.
What am I missing? How can I sync my Android. (I am already setup with Todoist in Outlook, Desktop and GMail).

David Trey staff
Replied on Aug 27, 2014 - 21:30

Hello Frank,

Yes the sync option is now accessible through the 3-dot overlay menu icon in the top-right corner.

Please try to go to todoist.com through the web, go to Settings -> Account, here, use "Edit" next to "Password" enter a new password, then reinstall our Android app (make sure it's our official app and not a third-party app) and try to log in manually, not using the Google+ login option and let me know if it helps.


Regards,
David

FS
Frank Swallow
Replied on Aug 28, 2014 - 09:35

Hi David,
That worked. I think the problem was that I had installed a third party android clone.
Now it's all starting to come together. Looking fwd to getting to grips with it all.
Thanks a lot.

Kamran Abdul Aziz premium
Replied on Aug 28, 2014 - 23:07

Same here.. No syncing at all.
Need to Manually refresh again & again.

on latest version of todoist v5.2.5
Android 4.4.2