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Sharing issue

I have a shared project with another Pro user. When I add tasks etc they appear on the other users list no problem. However when they add a task to the shared project they do not show on my account on any platform. Why please?

All responses

David Trey staff
Replied on Apr 21, 2014 - 11:35 UTC

Hello James,

Please tell me, are you absolutely certain that this person is adding the task to the exact same project using the same account as they use when they see your task?

If so, do you see comments added by this user to an existing task? Also, how many tasks do you have in this project? More than 200?


Best regards,
David

James Edwards premium
Replied on Apr 21, 2014 - 16:34 UTC

Hi David

Thanks for the quick response. I have just worked out the issue – the user was assigning her own tasks to herself despite being in a shared folder thus them not showing in the other users today/7 day etc lists.

Thanks again.