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误删除的任务如何恢复

PH

紧急

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PH
Ping He premium
Replied on Apr 17, 2014 - 00:51

不小心删除了父任务,所有子任务都不见了 :(

Brendon Wadey staff
Replied on Apr 17, 2014 - 01:12

Hi Ping,

You can go into your settings area (top right corner) then go to Backups and they should be available through that.

Regards,
Brendon

PH
Ping He premium
Replied on Apr 17, 2014 - 01:15

没有任何备份。我看说明中是会自动备份的。自动备份的内容在什么地方?

PH
Ping He premium
Replied on Apr 17, 2014 - 01:16

备份页面内容

最近的备份
您还没有任何备份。
创建一个新备份

绝不会丢失数据。每天Todoist都会对您的活跃项目、任务及备注进行自动备份。 使用我们的输入功能您可以轻松的存储您的备份内容。
显示帮助视频

PH
Ping He premium
Replied on Apr 17, 2014 - 01:17

Recent backups
You don't have any backups yet.
Create a new backup

Never lose data. Each day Todoist takes automatic backups of your active projects, tasks and notes. Using our import feature you can easily restore your backups.
Show help video

Brendon Wadey staff
Replied on Apr 17, 2014 - 01:19

Ping,

You are Premium, that page should have those backups, I don't know how it would be possible to not have anything there. Unfortunately, that is the only way to restore those deleted tasks.

When was your account created?

Regards
Brendon.

PH
Ping He premium
Replied on Apr 17, 2014 - 02:48

幸好我昨天使用"exports as a template"功能导出了一份。我只想把误删除的部分导入,我把其它的都删除了,然后使用"import form template",但是不成功

David Trey staff
Replied on Apr 17, 2014 - 13:02

Hello Ping,

Please clarify what happened exactly when you've tried to import and didn't succeed? Did you see any error messages? Can you reproduce this in another browser?


Best regards,
David

PH
Ping He premium
Replied on Apr 17, 2014 - 14:14

昨天使用的导出为模板,导出生成一个文本文件,文件名就是我的项目名,然后我再执行从模板导入"import form template",选择了昨天导入的文本文件,出错,提示未知错误。不过已经发现问题了,我手动执行创建了一个备份,下载该备份,我发现是一个zip压缩文件。所以我将昨天的文本文件放入到该压缩包中,可以导入了。但内容完全是乱码。我的项目名和任务名都是中文。

David Trey staff
Replied on Apr 17, 2014 - 15:16

Ping,

Please try to create one new test project, add a test task to it, export it as a template and then send the TXT file it generated to david@doist.io and I'll try to reproduce this issue.


Best regards,
David

PH
Ping He premium
Replied on Apr 18, 2014 - 07:37

按照你的要求我再测试中已经发现问题原因了,因为导出文件是完整内容,导入会造成重复,因此我将不希望导入的部分删除了,但没注意意外的在第一行留了一个空白行。导致导入失败,我测试将空白行删除后成功了。不过提点建议,导入应该允许采用UpdateOrInsert模式。这样重复部分就不会对我产生困扰了

David Trey staff
Replied on Apr 18, 2014 - 12:21

Ping,

Thank you for this information, we'll look into this.


Best regards,
David

David Trey staff
Replied on May 15, 2014 - 12:19

Hello Ping,

This issue has now been fixed - you can have empty lines in the imported file and it will work correctly.


Best regards,
David

PH
Ping He premium
Replied on May 16, 2014 - 03:34

thanks