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Labels disappearing on shared projects

DW

In sharing a project with my team we discovered that if one person had added a label to a task and another team member subsequently adds a label, the first label is deleted. If one team member deletes one label and adds another (for instance to indicate a status change on a task) some members still saw the original label instead of the changed one.

We did much testing with this, always refreshing our browsers as we individually made label changes. We tried both explorer and chrome.

This really makes the product much less useful if the labels do not work when sharing projects.

All responses

David Trey staff
Replied on Apr 16, 2014 - 20:35 UTC

Hello Deborah,

Thank you for your report, we're looking into this bug right now. Sorry for the inconvenience.


Best regards,
David

DW
Deborah Wolff premium
Replied on Apr 22, 2014 - 21:24 UTC

I am just checking in to see if there has been any progress on this issue.
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David Trey staff
Replied on Apr 22, 2014 - 21:59 UTC

Deborah,

Unfortunately not yet, but we're working on a fix for this issue.


Best regards,
David

Brendon Wadey staff
Replied on Apr 30, 2014 - 23:55 UTC

Hi,

We have now pushed some improvement in the labels, you should start to see the changes.

Regards,
Brendon.

S
scott premium
Replied on Oct 06, 2014 - 14:37 UTC

Are labels on shared project actually shared to all team members? From what we've seen when testing, labels are lost between team members. Meaning, if I have a task in a shared project and apply the label "test", another user who is shared on that project does NOT see the label "test" when they login and look at the task.

David Trey staff
Replied on Oct 07, 2014 - 13:41 UTC

Hello Scott,

Labels are partially shared. That is - if you add a task to a shared project with a label @test and your colleagues never used such label before, then they will not see it on their list of labels in the "Labels" tab. However, they will see it inside the task.

I've just checked in a few browsers and it seems to be working correctly, when one person adds a task with a label, the other person sees this label.

Please ask all your colleagues to log out from their accounts, clear their browser caches and log back in making sure to always access Todoist directly through https://todoist.com and not a bookmark containing any other information in the URL.


Regards,
David